If you are signed into the Admin portal, go to the user section and click on the user you would like to update their ringtone. Click on Go to Call Manager
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043476239156/original/I9ENFO-2wPvs44rKFlwgg-gzBu2atRbh4w.png?1695391746)
Click on the rules tab, then click where it says "start with an example set of rules"
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043476239153/original/Xy_DXclGGitmSbOK8xjLDtKAd4gDpUvpBg.png?1695391746)
Click on the Normal Rule and then click Edit
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043476239154/original/91g7MeZ82Hw6WxQgPIRjfoHkp67Rdjm_9Q.png?1695391746)
Select the bullet point ring my phone using "___" Then select one of the three distinctive ringtones (The standard and distinctive ringtone 1 are the same thing, I am not sure why its built like this). Then click finish.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043476239152/original/jy9wtOLkhQYCio7YnEO-sp6huh59jlVzvg.png?1695391746)
Click Apply, then click on the Summary tab
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043476239151/original/vyC43qAdXHeJH1Wtn4yhZNUgSByFfJ42ng.png?1695391746)
Lastly, click the bullet point "Use my Normal rules", and finally click Apply. Then that use should be all set!
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043476239155/original/KhFTm7jJzISn7AFSk2TBPzwCqw2nbMbXLQ.png?1695391746)
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