How to reset password / voicemail pin (Admin)

This only applies if you are an admin. Please use your phone number and password to log into the https://control.nuso.cloud/bg. 

Once signed in, click on users. 

Select the user you would like to update the password / vm pin for. 

Select View Account settings on the bottom right of the screen

Select which option you would like to update for the user.

Enter in the new password / voicemail pin and press Confirm to save the changes.

If you are still experiencing issues, please contact Cadence Support by Clicking Here.