In order to see if Vm's are set up please follow the steps below.
Log into the BG and select Attendants
Select the appropriate AA that you wish to look up the extension
Then select Open Attendant Settings
Select the Extensions tab on the top right
Enter in the extension / DID you wish to search and it will show if there is a Spoken Name. You can also scroll through the list to see all names/extensions. If there is already one in place you know that extension / DID has a voicemail set up. You can over ride it if your computer is set up to record audio or if you are using a headset.
If you are still experiencing issues, please contact Cadence Support by Clicking Here.
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