Paging Groups - Mitel

Modified on Mon, 03 Aug 2020 at 10:14 AM

Creating a page group will allow you to page between specific desk phones within the same network. Paging happens over multicast within your network switches. If you have a phone plugged in behind another phone (daisy chained) or there is a small non smart switch between your phone and the main switches, your device will not get pages. 

To setup a page group, you will need to login to the portal as the BG administrator. If you are not an administrator, please email

Your BG login is your direct dial number and password listed on your user guide.

Once logged in, click on the devices section on the left hand side to see your phones. 

Begin by clicking the actions button next to the first user you'd like to add into your new page group and select configure phone.

Select the edit button under your device. If you have multiple phones tied to a single extension, you will see multiple devices. Select the one you want to add to the paging group.

Paging groups are separated by IP address and Port. The default IP address and Port we recommend is below. If you create more than one page group, additional groups should be a different IP and Port. Simply make your second group .117 and 10001 and so on.

Default IP:

Default Port: 10000

Subscribed: The determines if the phone is a member of the paging group or not.


After you have created your page group, you will need to create a button to make the page. A page button is setup just like a speed dial key or busy lamp button. Under the "Programmable Keys Top" section of your device, select the next available button. From the drop down, choose "Group Page"

Each button can be setup to point to a certain page group. Select the page group you'd like this button to be tied to and create a label that will display on the phone next to your new button.

Once you've configured this device, please hit the "Save Changes" button on the bottom right hand corner. Changes will automatically reflect on your device at mid-night or you can reboot the device to see the changes immediately. Repeat this process for the other devices you'd like to be associated with your new page group. 

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