Asking For Login - Mitel

Modified on Mon, 03 Aug 2020 at 10:01 AM

If a phone screen does not display the extension or buttons and prompted to enter a username and password, the device has lost registration. You will need to contact your admin or Cadence support by calling 844 CADENCE or by Clicking Here.  

Once the device has been reauthenticated

Have the end user reboot within this authentication window.  

Verify by making an outbound call after the device comes online. 

If you are still experiencing issues, please contact Cadence Support by Clicking Here.  

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article