Asking For Login - Mitel

Modified on Mon, 03 Aug 2020 at 10:01 AM

If a phone screen does not display the extension or buttons and prompted to enter a username and password, the device has lost registration. You will need to contact your admin or Cadence support by calling 844 CADENCE or by Clicking Here.  


Once the device has been reauthenticated


Have the end user reboot within this authentication window.  


Verify by making an outbound call after the device comes online. 


If you are still experiencing issues, please contact Cadence Support by Clicking Here.  

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