Static IP Assignment - Mitel 68xx

Modified on Tue, 28 Jul 2020 at 02:37 PM

When statically assigning your Mitel desk phone you will have to first change the IP information from the web portal at Https://Control.Nuso.Cloud/BG  before statically assigning the IP information from your Mitel 68xx desk phone. 

**Keep in mind that you must be an admin of your business group inorder to log into the web portal**

Open up a Web Browser and go to Https://Control.Nuso.Cloud/BG and use your number and password that came on a bi-fold sheet with your Mitel desk phone. 

Once signed into the portal, select users.

Select the user/telephone number you would like to statically assign the IP information. A new window will pop up, click "View Account Settings", then click "Devices"

A new window should open up and then select "set keys"

Under "Manage your phones", select your device and press "Edit"

A new window will pop up and select the Network Settings tab, then IP Settings

Under the IP Settings, disable DHCP and enter in the static IP information under the highlighted selections. 

Once you have successfully entered in the static IP information, press "Save changes".


Now to make the changes from the desk phone

Press the settings button and select "Advanced". Have Cadence Support provide the advance password by calling 844CADENCE or by submitting a ticket by Clicking Here. Once the password is entered, access the advanced settings. Use the navigation buttons to scroll to the networks section. 

Once you have highlighted the Network Settings, press Select. The Network Settings page will look similar to the picture below.

Use the navigation buttons to uncheck the DHCP option

Scroll down and use the number pad to enter in the static IP information. IP Address, Subnet Mask, Gateway, DNS 1 and DNS 2. 

Once you have reviewed the static IP information, press "Save" to save the changes. 

If you are still experiencing issues, please contact Cadence Support by Clicking Here.  

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